If you return an item, we will transfer your money back within 3 workdays after having received your return.
How do I Return an item?
We can only take items back that have not been worn and used, and that are in the original packaging including the hygiene stickers for the bottoms. You have to return it within 14 days of purchase.
1) Send us an email which items you are going to return at firstname.lastname@example.org
2) Print out the return form below, fill it in and add it to your package.
3) When we receive your return we will handle it within 3 workdays.
If you want to change for a different size, we are happy to send you a new size, free of charge.
Please place a new order, and add in the notes it is for a return/change of size and we will refund you the Shipping costs.
Print out this form, fill it in, and add it to the package you are returning. Without this form we don’t know who returned the items and we can not handle your return. Don’t have a printer nearby? Make sure you write down your name, email and order number on a note in the package.
- We are not responsible for lost packages in the mail, returning the package to us is at your own expense and risk, so we suggest you use and insured way with track & trace to ship the item(s) back to us.